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Our Reviews
Seems like they don't want to help with my situation on my brand new truck I bought from them in May. No one answers the phone or calls back when a message is left requesting a call back including the General Manager.
The Service Department is very good at getting you up and on the road agin in a timely Manner. The customer service is their priority.
I would give zero stars if possible. The service department had my vehicle for over 4 weeks, could not get it running. They lacked communication- did not keep me informed, did not answer most of my calls nor return calls when they said they would. I paid to have my vehicle towed to an independent shop which repaired my vehicle in less than two weeks. I will not use the dealership service department for any repairs or general maintenance.
I had a great salesperson Allie, that made my purchase easy. She was knowledgeable about the vehicle and the process. The only complaint I have is there was no owners manual in the 2024 vehicle I bought, seems like a big company like GM could at least ensure that I get an owners manual.
The service department was exceptional!! Tobias took amazing care of me and answered all of my questions and concerns. All of the staff in general were so kind, highly recommend them!!
Very good service! Steven Galemore has always gone above and beyond to provide the best service for his customers!
Employees didn't seem to listen and or appropriately record the concerns I conveyed about my vehicle. Did not instill confidence or trust in the diagnostics the performed. Their conclusion changed after I questioned them and still didn't make sense based on what was happening with my car.
Wait time was a Bit long .. luckily 2 people rescheduled because of wait .. could use some of them coupons to off set price of Oil changes…. But Great attitude and friendly employees
I had a great experience, Robert made sure I was taken care of and kept me updated.
I had a great experience, Robert made sure I was taken care of and kept me updated.
Was under warranty on a brake sensor. Was told it would cost me 180 bucks to look at it
It was done in a timely manner but they did not rotate my tires as requested.
Went in to have are car looked at to get the recalls fixed for airbag the lady who helped us was very nice and professional didn't get out to look at new cars so can't help on that side
Frank Leta's service department is friendly, fast and efficient. Your staff, especially the service manager, is very personable and easily develops a trusted bond with customers.
Cape Girardeau Buick GMC Dealership
Buick GMC Dealership in Cape Girardeau
Frank Leta Buick GMC welcomes you to our local Cape Girardeau Buick GMC dealership near you. Visit our Buick GMC Showroom, Service Center, Finance Center, Leasing Office, and Auto Parts Store, all under one roof, to best serve you and your family. Whether you are looking for Buick GMC Deals, Service, Finance, Selection, or Online Car Buying, Frank Leta Buick GMC is here for you.
Buick GMC Trucks & SUVs for Sale In Cape Girardeau
The Frank Leta Buick GMC dealership is your local car and truck dealer, offering Buick GMC cars and trucks for sale and lease in the Cape Girardeau, MO, area. Whether you’re looking for a great deal on a new, used, or certified pre-owned vehicle for sale, you’re sure to find something special at Frank Leta Buick GMC.
Buick GMC Service, Finance & Leasing Center In Cape Girardeau
Our Buick GMC Service, Finance, & Leasing Center In Cape Girardeau is your go-to source for all your Buick GMC needs in one convenient place. Our Cape Girardeau Buick GMC dealership’s team of lease and finance specialists, certified technicians, and genuine Buick GMC parts experts are ready to offer you an exceptional experience at Frank Leta Buick GMC.
Cape Girardeau Buick GMC Dealership | Frank Leta Buick GMC