Value Trade-In
Our Reviews
Complete satisfaction Eric Hill is professional and courteous and the resson I will come back to Frank Leta for service on my auto.
Made my appointment online. The price it gave me, aligning number of quarts, filter etc. Was not even close to what was charged. I was.yild.by the salesperson also that the first year, no charge for oil changes.
Made my appointment online. The price it gave me, aligning number of quarts, filter etc. Was not even close to what was charged. I was.yild.by the salesperson also that the first year, no charge for oil changes.
When asked if additional work could be done I approved it but when the vehicle was picked up work was not completed. When I called asking to be picked up by the end of my workday was told someone would get back to me. No one called or came to pick me up. Had to get a ride.
Problem with the safety system in My buick envision. Had an appointment on the 24th of September to have the alert checked. I was told that a part had to be ordered. And left to find out that the Dash display had been turned off. The cruise control, blind spot warning and other safety did not work. BY the time I got home the shop was closed and I had to wait until the following day to report the problem. When I spoke to the CSR I was told that someone would return my call. Still wait almost 3 weeks later. I drove back to the dealership (not in the car they had sold me) on the 12th of Oct. Ask about what was going on and the answer was part is on order, can't do anything but wait. So basically I was told the same thing as when I took in a GMC terrain last december. That vehicle had a front end that shaking. Just drive the vehicle you can't hurt it. Well after being told that They could not work on that suv until approved by GM. Tried to get help from GM to no avail. I decided to trade it in for the buick that is now giving me problems. (I lost 7000 dollars on the deal) Now the Buick is setting in my driveway not being driven due to the safety concerns on my part. I tried to speak with the general manager about it but all I got was a Person that perfected to raise her voice to tell me it was not her proble/fault that my car broke. After listening to rate. I left to call GM myself. Of course they where not of much use. I was told that if a part is on backorder then it is on backorder The one thing that I found out was GM will authorize a loaner car until mine repair. The general manager of Leta gmc told me that they would not. I called her after getting this information and of course she did not answer and it is closing time for her without returning my call. The dealership has not helped in away after buying 3 new cars from in the last 4 years. I will never trust anything told to me by the dealership and will never return after this proble is taken care of. The only reason I am waiting for the fix is because the GM spoke person I spoke with told me that if I go to another dealership I would be put on the back of the line for any replacement part that they ordered. Last comment I was informed of the problem on the 24th of sept. and my part was not ordered until the 1st of Oct.
Fast. Friendly. Great communication Was able to get my truck same day as repair Fair
Fast and friendly and the young man loved my truck lol will me back next time
Service department has been friendly & professional each time I visit. They do a great job of keeping me informed about my car & the service they are doing to it.
The best experience ever!!! Ryan P treated me with respect and honesty down to the last moment, buying a car has always been stressful for me and him and Dustin Horne made it 100 percent a great experience. Will definitely buy from again in the future
The service department has gone above and beyond helping me with my service issues. I would recommend them for all your service needs.
I love the people there.and when sind to get you the person was sweet
Other then drake it was bad Drake does great work but the service department never responds
Kept giving me updates. Met me immediately when I pulled in. Had my car parked right outside.
Thank you so much to Sean, Andrew and Kim for all your kindness and expertise in helping me with my purchase. It was a very smooth process. I Recommend them to help you with your next auto purchase!
Cape Girardeau Buick GMC Dealership
Buick GMC Dealership in Cape Girardeau
Frank Leta Buick GMC welcomes you to our local Cape Girardeau Buick GMC dealership near you. Visit our Buick GMC Showroom, Service Center, Finance Center, Leasing Office, and Auto Parts Store, all under one roof, to best serve you and your family. Whether you are looking for Buick GMC Deals, Service, Finance, Selection, or Online Car Buying, Frank Leta Buick GMC is here for you.
Buick GMC Trucks & SUVs for Sale In Cape Girardeau
The Frank Leta Buick GMC dealership is your local car and truck dealer, offering Buick GMC cars and trucks for sale and lease in the Cape Girardeau, MO, area. Whether you’re looking for a great deal on a new, used, or certified pre-owned vehicle for sale, you’re sure to find something special at Frank Leta Buick GMC.
Buick GMC Service, Finance & Leasing Center In Cape Girardeau
Our Buick GMC Service, Finance, & Leasing Center In Cape Girardeau is your go-to source for all your Buick GMC needs in one convenient place. Our Cape Girardeau Buick GMC dealership’s team of lease and finance specialists, certified technicians, and genuine Buick GMC parts experts are ready to offer you an exceptional experience at Frank Leta Buick GMC.
Cape Girardeau Buick GMC Dealership | Frank Leta Buick GMC